FAQ

Dogs from 12 weeks can enjoy the day or holidays with us. We recommend starting with one day a week for puppies and slowly increasing as needed. All necessary vaccinations must be done upon entry.

Unfortunately, we cannot take care of dogs in heat, as we do not have kennels. Dogs that come into heat during a holiday stay must be picked up within 24 hours.

Of course, unneutered male dogs are also welcome with us, provided they feel comfortable with us and are compatible with other dogs, especially other male dogs. Unneutered female dogs are welcome provided they are not in heat.

Older dogs in particular often suffer from separation anxiety, and with us they don't have to spend the day alone. We accept all dogs as long as they feel comfortable with us. If intensive medical care is required, this has to be discussed individually.

We meet at Landhaus, directly at Schaffhausen train station. In the morning between 7:40 and 8:10 am, in the evening between 5:30 and 6 pm

We want to make sure that every dog feels comfortable with us. On the trial day, we make sure that your dog feels at home in the group and in our open play environment.

When the weather gets too cold, too hot, or too wet, we spend more time indoors. Because all dogs like different temperatures, we have plenty of quality coats and when the weather is hot we fill up paddling pools and there are plenty of shaded areas and of course water bowls available.

Overnight guests are part of our family - so overnight places are very limited. We always give preference to our regular daycare guests, other dogs can also be welcomed at short notice, subject to availability and after a trial day.

We have NO kennels or boxes - your dog will sleep like our own dogs in our bedroom or living room, where many cozy dog beds, sofas and dens are available.

We have enough comfortable beds of all kinds - so your dog doesn't have to bring a bed. We recommend bringing your dog’s favorite blanket for a cozy feeling. We also ask you to pack enough food for your best friend to prevent an upset stomach - an abrupt change of food can lead to serious digestive problems for your dog!

For daycare guests:

your dog eats their breakfast at home before they come to us, so that the fun can start right away.

For puppies and young dogs who still eat lunch, you are welcome to bring a daily portion that we are happy to serve.

For overnight guests:

we ask you to pack your dog's usual food to prevent upset tummies.

Please contact us as early as possible by email or phone if a cancellation is necessary.

Cancellation of daycare:

• More than two full days before the booked day: free of charge

• two days before the booked day: 25% of the daily rate

• one day before: 50% of the daily price

• On the day of daycare / no show: 100% of the price

Cancellation of holiday care:

We ask you to cancel holiday bookings at least two weeks in advance.

• 1-2 weeks before the stay: Chf. 150.-

• less than 1 week before the stay: 50% of the price

• less than 24 hours before the stay / no show: 100% of the price

All standard vaccinations must be refreshed regularly.

Bordetella: In addition to the standard vaccination against kennel cough, we also recommend nasal vaccination against kennel cough.

In addition, regular flea prevention must be done on all dogs.

If you have any questions, please contact us.

Please pack any necessary medication in your dog's overnight bag, preferably with a few extra doses in case your return is delayed. Please include detailed instructions on how to administer the medication and your veterinarian's contact details.